£8,840
Average salary at age 20
£26,000
Average Salary
35
Average hours per week
Description
Telephone salespersons obtain, receive, process and record telephone orders for goods and services.Main Tasks
- Learns about the product(s)/service(s) to be sold;
- Telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered;
- Quotes prices, credit terms and delivery conditions and records details of orders agreed;
- Receives orders for goods/services by telephone and records relevant details;
- Arranges despatch of goods and services, information and/or brochures to customers;
- Maintains record of sales statistics, customers contacted and changes to customer details.
Qualifications
Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Selling are available at Levels 2 and 3.UK Prospects
21700
Workforce Size
4.89%
Predicted decline 2025 - 2035
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