Advanced
Apprenticeship LevelInternational freight forwarding specialist (level 3)
Apprenticeship StandardSummary
A chance to join a fast-paced team, with years of experience and knowledge in freight forwarding. This is a great opportunity to work hand in hand with one of DHL’s VIP customers on their new state-of-the-art new 2 million square-foot warehouse. Working shifts enables working with different team members to gain knowledge from multiple employees.
The knowledge and experience on offer will be second to none.
Duties will include:
- Taking bookings directly from customer - Orders/Invoices from shippers with pieces and destinations
- Arranging Air export documentation - Creating Hawbs, Labels etc
- Monitoring shipments - Checking with airlines, overseas agents, and checking costs are correct
- Arranging transportation - UK trailers / Air export flights worldwide
- Labelling cargo - Physical sticking labels and locating boxes / pallets
- UK Customs paperwork - Raising UK customs documents to help with a seamless export process
- Answering queries and problem-solving – Email resolutions to help UK and overseas customers
Due to the working hours for this role, all applicants MUST be over 18 years old.
Employment
£14,722.50 a year
Wage37.5
Hours Per Week1 Jun 2025
Expected Start DateMonday - Friday, 9.00am - 5.30pm *possibility of covering a bank holiday from time to time*
Working Week1 Year 6 Months
Expected DurationEmployer
DHL GLOBAL FORWARDING (UK) LIMITED
Employer Namewww.dhl.com
Employer WebsiteDHL C O JCB, Waterloo Park A 522, Beamhurst Uttoxeter, ST14 5PA, Beamhurst Uttoxeter
Employer AddressDHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,100 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
Training Provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training ProviderTraining To Be Provided
International Freight Forwarding Specialist Level 3 Apprenticeship Standard:
- On the job training delivered by the employer
- Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
- For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
- Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
- Identify, track and support 6 hours off the job training activities
- Quarterly formal progress review meetings, identifying learning achievements and next steps
Desired Applicant
Skills
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills
Qualifications
5 GCSE’s including Maths and English GCSE or equivalent (A*-C/ 4-9) Essential, 2 years’ work experience or 2 years further educ Other (NA) Essential
How To Apply
To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.